Privacy Policy

1. Introduction

Smean AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our speech-to-text and summarization services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Audio files you upload for transcription
• Payment information (processed securely by our payment provider)
• Communications with our support team

3. How We Use Your Information

• To provide and improve our transcription services
• To process your payments and manage your account
• To communicate with you about updates and support
• To improve our services and AI models using de-identified, aggregated data that is not linked to any individual user

4. Data Security

We implement industry-standard security measures to protect your data. Files at rest are encrypted using AES-256-GCM, and all data in transit is protected via TLS/HTTPS. Your audio files are processed securely and can be deleted at any time.

5. Data Retention

Your audio files and transcriptions are retained in your account until you choose to delete them. You can delete individual files at any time through the platform. Account information is retained for as long as your account is active.

6. Your Rights

You have the right to access your personal data and to delete your uploaded files through the platform. You can export your transcriptions in multiple formats. For account-level data requests or account deletion, please contact us at info@smean-ai.com.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at info@smean-ai.com.